Slack is turning into an AI agent hub. Should it?

The head of Slack, Denise Dresser, tells TechCrunch she is shifting the business chat platform into a “work operating system,” specifically by making Slack a hub for AI applications from Salesforce, Adobe, and Anthropic. The company’s CEO sees Slack as more than a place to chat with your coworkers, but do users want that? And […] © 2024 TechCrunch. All rights reserved. For personal use only.

Sep 17, 2024 - 08:00

Slack is turning into an AI agent hub. Should it?

The head of Slack, Denise Dresser, tells TechCrunch she is shifting the business chat platform into a “work operating system,” specifically by making Slack a hub for AI applications from Salesforce, Adobe, and Anthropic. The company’s CEO sees Slack as more than a place to chat with your coworkers, but do users want that? And […]